Up&Go Website Privacy Policy

At Life Health Foods, we are committed to maintaining the trust and confidence of our visitors. In particular, we want you to know that Life Health Foods is not in the business of selling, renting, or trading email lists with other companies and businesses for marketing purposes. Set out in this Privacy Policy is detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Life Health Foods may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23/05/2018.

What we collect: We may collect the following information: Name, contact information including email address, demographic information such as postcode, preferences, and interests.

What we do with the information we gather: We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping, quality control, and customer service. We may use the information to improve our products and services. If you have consented, we may use your email address to periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

We may also use the information to customise the website according to your interests. We will store this data securely, and will hold the data for a period of [one year], after which time you will be asked to re-consent to us utilising your personal data for the reasons provided.

Website Orders:
All orders submitted through this website are processed by e2b logistics. They will receive the following information for the purposes of fulfilling your order: Name, Shipping Address, Email Address and Phone Number. All information received by them is bound by our Privacy Policy of Life Health Foods and the Privacy Policy of e2b logistics which can be found here.

Google Analytics:
When someone visits www.upandgo.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Facebook Pixel:
We use the “visitor action pixels” from Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”) on our website.

This allows user behaviour to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.

The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads.

Subject Access Requests: You are entitled to view, amend, or delete the personal information that we hold. You can email your request to gday@upandgo.co.uk.

Security: We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites: Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information: You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, ensure that you have not clicked a box to opt-in to have your data used for marketing purposes, or for any other reason beyond your original contact resolution.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

 

 

 

 

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